United Airlines

Meatloaf

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IrishLax

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I'm flying United out of O'hare this weekend. I expect them to be on their best behavior lol....
 

stlnd01

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If you're not a frequent/elite flyer with them it's been a pretty terrible airline for years. But this is taking that to an extreme.
 

woolybug25

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I heard the dude was a doctor and had patients to see in the morning. They came in pretty aggressively and between the communication barrier and the hostility of the security, things got a little out of hand.

Hope he sues them for big bucks. He deserves to get something and this wont stop anyone from flying United unfortunately. Airline tickets are the one service that consumers will buy on price regardless of even getting beat up to do so.
 

irishfan

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I heard the dude was a doctor and had patients to see in the morning. They came in pretty aggressively and between the communication barrier and the hostility of the security, things got a little out of hand.

Hope he sues them for big bucks. He deserves to get something and this wont stop anyone from flying United unfortunately. Airline tickets are the one service that consumers will buy on price regardless of even getting beat up to do so.

Agreed. People have to fly and they fly regardless of how crappy the amenities are on the plane. Which sucks. Pepsi was the big joke a couple days ago and now it's United. It will be something else soon and people will forget.
 

Henges24

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^Lulz ^
BTW, that season was god awful after the first episode.
 

Ndaccountant

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I heard the dude was a doctor and had patients to see in the morning. They came in pretty aggressively and between the communication barrier and the hostility of the security, things got a little out of hand.

Hope he sues them for big bucks. He deserves to get something and this wont stop anyone from flying United unfortunately. Airline tickets are the one service that consumers will buy on price regardless of even getting beat up to do so.

It will be interesting to see what happens. Technically, he agreed to terms in the contract of carriage, but that refers to boarding. He was obviously already boarded. More over, it looks like the people who physically grabbed him were not airline employees. Who knows where this will fall, but the lesson here for consumers is to know what is in your contract to carriage.
 

woolybug25

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It will be interesting to see what happens. Technically, he agreed to terms in the contract of carriage, but that refers to boarding. He was obviously already boarded. More over, it looks like the people who physically grabbed him were not airline employees. Who knows where this will fall, but the lesson here for consumers is to know what is in your contract to carriage.

I call bs a bit on that though. I don't care what a company puts in their fine print, it doesn't give them the right to stomp on my rights and physically assault me.
 

drayer54

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Don't wear your yoga pants, and (fingers crossed) you should be fine.

I was hoping that they beat the crap out of someone for wearing leggings on their flight. Random leggings beatdowns would earn my business, despite the usual United misery session in shitcago O Hare.

United bashing is going well at #newunitedairlinesmottos on twitter.
 

Ndaccountant

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I call bs a bit on that though. I don't care what a company puts in their fine print, it doesn't give them the right to stomp on my rights and physically assault me.

Shouldn't the lesson be.....know what you agree to? Aren't your rights limited by that contract? I agree the physical contact was way over the top.
 

Wild Bill

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It will be interesting to see what happens. Technically, he agreed to terms in the contract of carriage, but that refers to boarding. He was obviously already boarded. More over, it looks like the people who physically grabbed him were not airline employees. Who knows where this will fall, but the lesson here for consumers is to know what is in your contract to carriage.

A close friend of mine holds a relatively high position at United and told me this is a "non-issue" internally b/c the ass beaters were not employees of United.
 

IrishLion

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It is funny that you can hear so many voices protesting and calling out the security, and yet none of those people were cool with volunteering in his place.

If I was on that flight and saw it escalating, with an $800 voucher up for grabs?

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Kaneyoufeelit

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A close friend of mine holds a relatively high position at United and told me this is a "non-issue" internally b/c the ass beaters were not employees of United.



I'm sure your buddy and United wish tort liability were that cut and dry but that is far from the case.


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Irish Insanity

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Shouldn't the lesson be.....know what you agree to? Aren't your rights limited by that contract? I agree the physical contact was way over the top.
I'd thought the contract was worded as prior to boarding?
It is funny that you can hear so many voices protesting and calling out the security, and yet none of those people were cool with volunteering in his place.

If I was on that flight and saw it escalating, with an $800 voucher up for grabs?

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It's been reported that they actually offer up to $1350, they just decided to stop it at $800. Seems to me the logical route would've been to continue the offer up until $1350. If nobody volunteered, then drag an unwilling smaller guy thru the seats and arm rests and out. I also was told, I could be wrong, that United has 'on call' personal in major cities that's positions are to fill the void of employees in that city if necessary. So it would've made more sense to leave the employees behind and call in one of your on call people in the destination city to cover.
 

RDU Irish

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Shouldn't the lesson be.....know what you agree to? Aren't your rights limited by that contract? I agree the physical contact was way over the top.

Unilateral contract - not like you can negotiate terms. And our wizardly politicians limit the compensation that can be used to entice volunteers? Who are they looking out for again? Maybe that would be a good regulation for Trump to abolish tomorrow - double his approval rating over night and great example of laws protecting companies over consumers for no good reason.

Physical contact did not bother me at all - not sure how else you remove someone who is non-compliant. The problem is the call for that action in the first place - not the guys carrying out the action. Scape goat attempt by United will fall flat IMO, mostly because it is an Asian guy getting handled (no italics). Holy shit could you imagine the shit storm if it had been anything other than an Asian or white guy?
 

ulukinatme

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They're digging up dirt on the guy who got dragged off now:

David Dao, passenger removed from United flight, a doctor with troubled past

I just read something similar on another site. The Doctor's past is kind of nuts just by itself and would make for headlines. An interesting twist.

Doctor dragged off flight was convicted of trading drugs for sex | New York Post

The United Airlines passenger who was hauled off an overbooked plane is a poker-playing doctor from Kentucky with a sordid past.

Dr. David Dao, 69, who was captured in a now-viral video being forcibly dragged off the Louisville-bound flight at Chicago’s O’Hare Airport on Sunday, was working as a doctor specializing in pulmonary disease in Elizabethtown when he was convicted of trading prescription drugs for sexual favors.

According to documents filed with the Kentucky Board of Medical Licensure, Dao was arrested in 2003 on the drug-related offenses following an undercover investigation.

The board’s probe into the criminal charges found that Dao became sexually interested in a male patient, Brian Case, whom he gave a physical examination to, including a genital examination, and whom he eventually made his office manager.

Case quit that job due to “inappropriate” remarks made by Dao, who then pursued him and arranged to give him prescription drugs in exchange for sexual acts, according to the documents, filed last year.

In 2004, Dao was convicted on a slew of felony counts of obtaining drugs by fraud or deceit and was later placed on five years of supervised probation, the Louisville Courier-Journal reported.

Dao and co-defendant Case, identified in the documents by the state medical board as “Patient A,” were both indicted in the case.

The medical board said Dao had a sexual relationship with Case and supplied him with narcotics while Case was his patient. The two would often meet at hotel rooms.

The two allegedly worked together to obtain prescription narcotics at several pharmacies over three years, according to reports.

The Kentucky Board of Medical Licensure permitted Dao to continue practicing medicine in 2015 under certain conditions, after he completed his probation and underwent psychological evaluations, the Louisville Courier-Journal reported.

Dao went to medical school in Vietnam in the 1970s before moving to the US, according to the Courier-Journal.

Dao, who previously worked at Hardin Memorial Hospital in Elizabethtown and once owned a medical practice, is a grandfather and father of five, the Daily Mail reported.

His wife, Teresa, who trained at Ho Chi Minh University in Saigon, is a pediatrician in Elizabethtown, according to the Daily Mail. Four of their five children are doctors.

Dao’s player profile on the World Series of Poker website lists his total earnings as $234,664 since he joined the poker circuit in 2006.

The bloody incident aboard Flight 3411 has caused a public relations disaster for United Airlines.
 
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RDU Irish

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I just read something similar on another site. The Doctor's past is kind of nuts just by itself and would make for headlines. An interesting twist.

Price just went up for United - local story and embarrassment relived on the national stage.

Side note - Medical board re-admits him.. why? Such a cartel.
 

Wild Bill

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I'm sure your buddy and United wish tort liability were that cut and dry but that is far from the case.


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My buddy isn't personally liable so I'm sure he doesn't give a shit. United has deep pockets and compensating the plaintiff for damages, if in fact United is held liable, is probably not a huge concern.
 

ClausentoTate

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A few things here. Know people in the industry so hearing this through them.

- For nuance sake, the flight wasn't oversold. It was fully booked and last-minute, after boarding, the crew showed up with confirmed seats and had to be accommodated. This happens fairly often though usually not after boarding is complete. Not sure why there wasn't at least one jump-seat available. If there was a standby pilot in that seat I'd have bumped him... one less person to re-accommodate that actually paid.

- Republic ran this flight under the United name and was supposedly only allowed up to $800 for volunteers. The agents didn't have the authority to raise compensation, which people are asking about. *very much through the grapevine here*

- United recently gave up their contracts with other airlines to transport passengers needing alternate transport ("there is a flight in an hour on Delta we can book you on")... smart move

- Since the passengers boarded already, the 'contract of carriage' shouldn't apply and the relevant governing rules should fall under 'refusal of transport'

- Nothing on their website under 'refusal of transport' says they can throw you off a plane due to lack of seats for confirmed passengers, employees or not. Makes me think regardless of injury this guy is entitled to $$$.

- Colossal f'up by both Chicago PD and their PR department. CEO is a dick. Again, $$$. They let him back on the plane with an obvious concussion ffs.

- They've lost $1B in market value in one day. Dictate the market with your money people!

- Don't fly United. Don't fly Delta. Don't fly American. F it, don't fly anyone but Alaska and Southwest lol

- My current project has around 150 people flying every week from around the country. Guess which airline is blacklisted from this project as of yesterday?
 
C

Cackalacky

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I call bs a bit on that though. I don't care what a company puts in their fine print, it doesn't give them the right to stomp on my rights and physically assault me.

Exactly.

  1. Dont overbook your flights. If you do overbook, devise a plan to check/ensure overbooking prior to embarcation. Simple.
  2. Devise a policy to ensure your crew who require seats have those seats. If they do not, the workers should suffer by having to arrange another mode of transportation instead of your paid customers.
  3. The airline screwed up. Not the customers. The airline should bit e the bullet on the financial losses. Not the customers. All the fine print does is shift the burden onto the paying customers and it certainly does not justify assaulting your customers.

I would love to see a consumer revolution. I wont hold my breath though...
 
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