peoriairish
New member
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Here's the situation. I purchased a brand new Toyota Tundra on June 18 as a graduation present to myself. I signed the paperwork at 10 pm. On the 19th on the way to work that afternoon, some jerk off failed to yield on a left turn, cutting me off in the intersection. I hit his passenger side with my driver side fron corner. The truck has 74 miles on the odo. The other company took 100% liability on Friday cause the other driver received a citation from the police. The estimate originally said no frame damage and ~$8200. So I said go ahead with the repairs. It sucks, but it could be worse.
I called to check up on the repairs this morning and the body shop guy in charge of my truck said he was waiting for the adjuster to write a new estimate. The adjuster was supposed to be there last Wed (July 3) but hadn't shown nor did he call. No call by close today either. When discussing why he needed the new estimate, the body shop manager said they found frame damage and will need to replace the wiring harness and some wiring. He told me that the way my frame was built, they were going to need to cut part of the frame off then weld on the replacement part. I said nope, no welding on my brand new truck. So he said they would drop in a whole new frame. With these new parts, it brought the estimate up to ~$21000.
With all these repairs, I am going to push the other driver's insurance agency for a new truck. Since my truck was less than 14 hours old, had only 74 miles on it, and the lack of customer service from the other agency, I feel I have the right to make me happy and put me back into a new truck versus one that will get 7-10k less on trade due to frame damage being on carfax.
Does anyone have any experience with this or any ideas how to ensure I get a replacement truck? Any and all help is welcome. I'm trying to gather as much info as possible to have a lot of ammunition when talking with the insurance company. Thanks.
I called to check up on the repairs this morning and the body shop guy in charge of my truck said he was waiting for the adjuster to write a new estimate. The adjuster was supposed to be there last Wed (July 3) but hadn't shown nor did he call. No call by close today either. When discussing why he needed the new estimate, the body shop manager said they found frame damage and will need to replace the wiring harness and some wiring. He told me that the way my frame was built, they were going to need to cut part of the frame off then weld on the replacement part. I said nope, no welding on my brand new truck. So he said they would drop in a whole new frame. With these new parts, it brought the estimate up to ~$21000.
With all these repairs, I am going to push the other driver's insurance agency for a new truck. Since my truck was less than 14 hours old, had only 74 miles on it, and the lack of customer service from the other agency, I feel I have the right to make me happy and put me back into a new truck versus one that will get 7-10k less on trade due to frame damage being on carfax.
Does anyone have any experience with this or any ideas how to ensure I get a replacement truck? Any and all help is welcome. I'm trying to gather as much info as possible to have a lot of ammunition when talking with the insurance company. Thanks.