Charter Internet Problems

[Catholics_Rule]

My wife and I have Charter Internet and early in the evening our Internet started going really slow, then stop working all together. I tried doing a reboot, etc; and that didn't work. I tried calling their 888 service number and was on hold for 25 minutes and no one picked up. I left my router unplugged and no we're on 3G.

I saw a bunch of articles saying the problem is country wide. Any one else experiencing this with Charter?

 

[stlnd01]

I don't have Charter anymore, but did see something on Twitter about widespread outages in St. Louis, where they're the dominant cable company.

 

[Irish Insanity]

Have a friend in St Louis. Same issue. No Internet.

 

[BGIF]

I had no problem since you posted. Running fine.

 

[Jackalope1977]

Same problem in Northern Michigan. Must be country wide... Or maybe just states that start with m.

 

[BGIF]

Nationwide Charter Web outage sparks frustration

Kate Kompas, kkompas@stcloudtimes.com 10:06 p.m. CDT August 23, 2014

...

Charter Communications, St. Cloud's dominant cable/Internet provider, was in the midst of an Internet outage that stretched across parts of Minnesota and the rest of the U.S. on Saturday afternoon and evening.

Some reported their Internet was completely down; other users said the service had been spotty for hours or even days. Some customers took their ire out on the company's Facebook page. The Times' initial Facebook post about the outage drew more than 100 comments within the first hour.

...

 

[ohara831]

Mine was down from late afternoon until I went to bed around 11 at night. Thankfully it is up this morning.

 

[Bogtrotter07]

Morning wood.

 

[BGIF]

When asked about The Outage, Charter's spokesperson brought up the 6.0 quake in Northern California, "You do know that preshocks are a scientific fact, don't you? And you do know the effects of tectonic harmonics on The Hopper is exponential, right?"

 

[T Town Tommy]

Several friends told me their data usage soared even though they weren't using it. My internet through Charter was working but was slow. Seems fine now.