if anybody can help me that would be great. i ordered something from this website and they suck at delivering your order. havent got all of what i ordered and they never answer any phones. i found a site that tells you not to order from their but that was after i ordered it. any suggestions would be great. besides not ordering from them again
Document the situation on paper then call your credit card company and tell them your tale of woe, what you've gone through, and get them to stop payment as you've never received all the merchandise. Even if payment has been made they can investigate the situation and go after that vendor as they have a ongoing contractual relationship with that vendor.
Follow up with a Certified Letter, Return Receipt Requested to the vendor with copies to your Credit Card Company, your State Attorney General, the vendor's State Attorney General, and the Better Business Office in both cities/states AND if it's ND stuff, UND.
You can contact your city, county, or state's attorney's office to see if you have standing to sue in your local Small Claims Court. You don't need a lawyer, you fill out paper work, and there's a hearing. The vendor isn't going to travel to your state for $100 or whatever the value of your outstanding mechandise. Nor will they send a local attorney to represent them (the cost exceeds the value of your order). If your case is valid, the judge or Hearing Officer will issue you a judgement in your favor. Collecting it is another issue but now that vendor has a legal judgement against them. You can send notice of that (public information document) to your Credit Card Company and the others above including any website that lists the vendor's name and to the University of Notre Dame (their selling ND licensed merchandise and ND has a full time person dealing with licensing) and any other manufacturers of merchandise they sell be it Nike, Gear, Russell, Jerzees, Fruit of the Loom, etc. None of them want problems with vendors damaging their brand name.
My wife is a sweetie until she's been wronged. She's a red head and she will stand up for her rights - tenaciously. She has been successful in remedying several similar situations over the years with those tactics. Most people get fed up, throw up their hands and walk away. Those kind of vendors count on that.
No guarantees and neither she nor I are attorney's.
Good Luck and sic' em!
By the way I've changed the name of this thread.
